Many travellers, including scuba divers, use review based websites when the are planning a vacation or dive trip. We have come to a point where we rely on reviews and we make decisions where to go or not to go. Being present on these websites became important. Having a positive presence is even more important. [...]
We had a review posted this week – the first sentence said “I found Al’s Diving/Diving 4 Less based on reviews here at Scubadviser. “ Reviews matter; recent statistics show that positive reviews are nearly as important as price or special offers when it comes down to making a decision. Webcredible, an online travel booking [...]
Everywhere you look, there are reviews. It started with Tripadvisor and has spread like wildfire. Opinions are everywhere but how much influence do they have when people are making buying decisions? Recent statistics show that positive reviews are nearly as important as price or special offers when it comes down to making a decision. Webcredible, [...]
This is hard. Negative reviews can hurt. When you care deeply about your business, those comments can often feel like a personal attack. But, before responding, take a deep breath and think very carefully about what you are going to write; don’t simply react and write something you’ll later regret. The good news is that [...]
Things to consider BEFORE submitting a negative review First rule of thumb: as you are about to write the review, ask yourself do you want to hurt this dive business? If the answer is yes, take a deep breath. Step away from the keyboard. Return twenty four hours later, and ask yourself again, do I [...]
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